Freedom of Information - HWHCT-190

Our ref: HWHCT-190

13 October 2022

FOI request:

Further to the original Enterprise Application request, the contract below has expired. Please provide the current status.

Finance NHS Shared Business Services

I'd like to apologise for the length of this request, and how tedious it may be to handle. That being said, please make an effort to provide all of this information.

The information I'm requesting is regarding the software contracts that the organisation uses, for the following fields.

Enterprise Resource Planning Software Solution (ERP):

Primary Customer Relationship Management Solution (CRM):

For example, Salesforce, Lagan CRM, Microsoft Dynamics; software of this nature.

Primary Human Resources (HR) and Payroll Software Solution:

For example, iTrent, ResourceLink, HealthRoster; software of this nature.

The organisation’s primary corporate Finance Software Solution:

For example, Agresso, Integra, Sapphire Systems; software of this nature.

1. Name of Supplier: Can you please provide me with the software provider for each contract?

2. The brand of the software: Can you please provide me with the actual name of the software. Please do not provide me with the supplier name again please provide me with the actual software name.

3. Description of the contract: Can you please provide me with detailed information about this contract and please state if upgrade, maintenance, and support is included.

Please also list the software modules included in these contracts.

4. Number of Users/Licenses: What is the total number of user/licenses for this contract?

5. Annual Spend: What is the annual average spend for each contract?

6. Contract Duration: What is the duration of the contract please include any available extensions within the contract.

7. Contract Start Date: What is the start date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.

8. Contract Expiry: What is the expiry date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.

9. Contract Review Date: What is the review date of this contract? Please include month and year of the contract. If this cannot be provide, please provide me estimates of when the contract is likely to be reviewed. DD-MM-YY or MM-YY.

10. Contact Details: I require the full contact details of the person within the organisation responsible for this particular software contract (name, job title, email, contact number).

Trust response:

The organisation’s primary corporate Finance Software Solution: Oracle - the answers below relate to this system

1. No direct supplier - provided as part of our shared service provider’s contract for finance and accounting.

2. Oracle

3. As per Question 1

Oracle (R12) E-Business Suite & Business Intelligence Production Systems

4. Not limited by users - an enterprise licence

5. Not available - the cost for the software is included within our service contract and is not itemised as a separate cost.

6. Contract has break clauses but including extensions - 7 years

7. 01/12/2021

8. 30/11/2028

9. Nothing set. Maybe June 2025

10. whcnhs.eprocurement@nhs.net

Please be aware that although this information is accurate at the time it is provided, it may not be in the future and should not be relied upon.